We love to hear good comments, but we are constantly striving to improve our customers shopping and ownership experience so we accept your criticism gracefully. In addition please tell us how you liked our web site!

Customer Feedback:

To: Matt McIntosh/Jason Grischow(4-28-10)
"I just wanted to thank Matt very much for being our salesperson. He was very nice and worked well with my family and I. I am really enjoying my Ford Focus!! Also I wanted to thank Jason Grischow for helping me out when I called about the car online. Thank you both for everything and I hope I can get more people to come buy cars from you!!"
-Elizabeth Atkins, Maroa

To: Matt Mcintosh(4-28-10)
"Tim Davis in the Service Department is AWESOME! He is always very helpful and knows what he is doing when it comes to vehicles. I will never take my car anywhere else when its in need of service."
-Heather Henderson, Decatur, IL

To:Jerry Potter (04-16-10)
"I really do not know where to begin. Another vehicle from Bob Ridings and Jerry Potter. I cannot put into words all the effort and help by all members at Bob Ridings that made this purchase a wonderful experience. Help from service, finance, sales and management all working together to earn another pleased customer. Job well done to all . "
-Mike & Patti Kirchner, Atwood, IL

To:Jason Girschow (03-03-10)
"We purchased a used car from Jason G. in Decatur and had a great experience :) Thank you for making our car-buying experience hassle-free! Oh...and we LUV our new car!"
-Tracy and Joni Cambell, Bloomington, IL

To:George Park (02-13-10)
"George was very polite. He helped me with questions I had no idea what I was talking about. He reassured me that everything was OK with my car and test drove the car twice to reassure me that everything was good! Thank You, George!"
-Jessie M. Griffin

To:Jerry Potter (02-11-10)
"The Sales transaction was very smooth. Our salesman, Jerry was very pleasant and knowledgeable but not pushy. I highly recommend Jerry and will be back in a couple of years to buy a new car."
-Deborah Stoss

To: Dave Hart(02-02-10)
"We have bought several cars with Dave- one of the best sales people around. Always helpful and going out of his way to get us in the right vehicle for the right price. Will be back again just for working with him."
-James Phillips

To: Randy Ellis (01-10-10)
"We absolutely love our 2009 Jeep Commander! It gives us all the amenities we were looking for besides being a great looking vehicle. We also love doing business with Bob Ridings in Decatur. Wouldn't shop anywhere else! Thanks Randy! You're Awesome!"
-Joyce, Decatur, IL

To: Dave Hart(12-11-09)
"Bob Ridings is the best in Decatur. The service by the sales department was excellent. I fell in love with my new Lincoln Navigator and I'll be back for another one."
-Olivia, Decatur, IL

To: George Park(12-8-09)
"George was awesome, it made buying a car painless and easy. George goes up and beyond what you expect. I will always deal with him. He definitely goes the estra mile."
-Natalie J. Bullington, Decatur, IL

To: Jerry Potter(12-3-09)
"Jerry is one of the most friendly and helpful sales people I have ever met. This is the second car we have purchased from him. I would also like to thank Alicia for helping with the financing and Larry G. for the great deall This is the third from Decatur and the fourth from the group. I hope to continue my buying relationship with such great people. PS Larry thanks for the hat and Jerry-Patti like the roses. Thanks Again to All!!!"
-Mike & Patti, Atwood, IL

To: Jason Grischow(10-12-09)
"I bought a 2006 dodge mega cab(dk blue) on febuary 4, 2009 and i want to say jason was a very freindly salesman and the rest of the staff did everything they could to make us comfortable after we drove 5 hours to get this truck that i seen on the internet. I would make the trip again if i needed another vehicle and it was on your lot. Thanks for the way you guys over there treated me."
-John Behringer

To: Jason Hines(8-26-09)
"Jason was friendly, informed, patient, and very knowledgeable. Jason is not pushy, he is respectful and courteous. I would recommend Jason to a friend. Harry Morse is also a delight to work with."
-Charles and Vickie Buckingham

To: Jason Hines(8-20-09)
"Jason was very polite, had good manners and sense of humor. He was easy to talk to. We did not espect to buy today, but Jason is good at his job. I expect Jason to go far in the car business or whatever he chooses "A Good Guy"."
-Debbie and Chris Havener

To: Jason Hines(7-18-09)
"Jason was very informational, courteous and professional. We were very happy with his way of dealing with us as he was not pushy. We like his personality and are happy we've done business with you all."
-William and Betty Allen

To: Jason Hines(7-16-09)
"Jason was great! He gave us the information we needed and space for us to make a decision. I would certainly use him again and give his name to others. Alicia Holden was also wonderful to work with. She looked at financing from every angle and helped us make the best decision. This purchase was a good experience."
-Melanie and Shelly Long

To: Jason Hines(6-14-09)
"MY EXP0ERIENCE WITH "DR.J" WAS A VERY POSITIVE ONE. HE IS ENERGETIC AND KNOWLEDGEABLE. NOT KNOWING EXACTLY WHAT I WANTED TO PURCHASE HE HELPED ME THROUGH THE PROCESS AND WAS VERY PATIENT. I WILL DEFINITELY KEEP ALL HIS BUSINESS CARDS HE LEFT BEHIND (lol) AND PASS THEM ON. I LOVED THE ROSES AND FEEL PRIVILEGED TO BE INCLUDED IN HIS 'FAMILY PHOTO ALBUM'. THANKS JASON FOR A JOB WELL DONE."
-Kevin and Mitzie Mcavoy

To: George Park(5- 30-09)
"We had a very pleasant experience buying our new car. Geroge Park was an excellent salesman who listened and responded to our needs. There was no pressure, and the dealership was very accomodating, despite being very busy that day. We were treated like VIP's. I would recommend Bob Ridings and George Park to anyone looking for a vehicle."
-Charles and Barb Stobaugh, Decatur, IL

To: Jason Hines(5-4-09)
"Everything was made very simple and easy to buy my car, and the staff was especially helpful and considerate of all my demands."
-Hazel Nottelmann

To: Jason Hines(4-09)
"Just wanted to thank you, it was a pleasure doing business with you. The roses were a very nice touch. And whole and behold I love my Mustang. I'm glad I broke down and bought it. Now if you can do something for the weather for a while. Thanks again!"
-Vickie and Larry Redman

To:Jason Gischow/Jason Hines(4-13-09)
"I had seen the beautiful used Hummer on your lot through your internet ad, but after having been lied to by three other car dealers (none of them were owned by Bob Ridings), I felt like the vehicle was again too good to be true. I was totally surprised when all I had been told by Jason Grischow turned out to be true! When my husband and I came in, we talked to Jason Hines about the car since it was Jason Grischow's day off, and he backed up all we had heard about the car as well. My husband is very picky and rather skeptical when it comes to choosing another car and where he buys from, but even he was quickly won over by the honesty of this dealership. We were not pressured to buy, but were worked with to come to a mutual agreement on price. Needless to say, after a year and a half search for our next car, we came to Decatur and got what we were finally looking for. We plan to return when we are in the market for a new farm truck. My husband and I will definitely recommend this dealership and salespeople to our family and friends. Thank you so much!"
-Vickie Young, Dawson, IL

To: Randy Ellis(3-12-09)
"Randy is the nicest person I know. He was very understanding and patient during my car search."
-Forsyth, IL

To: Jason Grischow (3-11-09)
"When we came to Bob Ridings in Decatur, Jason was right there to assist. We had looked on the internet and received a price that we could not pass up! Jason is there to serve you and can be someone you can talk with. Jason is not pushy and will help you find the vehicle you want."
-John Lafollette, Decatur, IL

To: Dave Hart and Jason Gischow(3-7-09)
"We have dealt with many dealerships in central IL and we had the best experience by far, here at Bob Ridings in Decatur! Our initial contact was via the internet and then when we got to the dealership, everything was fast and smooth. Dave showed us all of the features on the vehicle and took us around to meet all of the staff. We were so impressed that Larry Grischow came to meet us too. We are looking forward to a long term relationship and will continue to shop here. Thanks for the great pricing and customer service!"
-Ed and Deb Riddle, Leroy, IL

To: Randy Ellis(3-5-09)
"Randy was great to work with. He showed us everything we needed to know about the vehicle we were purchasing, he also came in on his day off to help us out. It really was nice to deal with a salesman that had great customer service skills. Thanks again!"
-Jason and Emilee, Wood River, IL

To: Jason Grischow (2-25-09)
"Dealing with Jason and Bob Ridings was a pleasure! Good people, good prices and quick service!"
-Kirk Jurgens, Lovington, IL

To: George Park (2-25-09)
"The experience was a truly blessed adventure. It was wonderful meeting and sharing this awesome event with George and the rest of the staff at Bob Ridings. Thank you and may God bless!"
-Dawn Long / Anthony Wright, Decatur, IL

To: Jason Grischow(2-23-09)
"Working with Jason was the best service I've ever had. He never pressured me and he listened to what I wanted and before the day was up, he found exactly what I wanted."
-Jen

To: Jason Grischow(2-20-09)
"I drove 4 hours to Bob Ridings and it was worth it. Jason was great to work with and the car was phenomenal!"
-Kristen Knipper, Iowa City, IA

To: Jason Grischow(2-20-09)
"The service was good, the salesman was polite and courteous. He helped me get the van financed and in my payment range. Overall great service!!!"
-Lloyd Nichols, Moweaqua, IL

To: Patti Kovacs
"Everyone here was so great. I got a great price, special attention, and even a dozen roses and a picture. All this in only a couple hours. I've always done business here."
-Gay Bundy, Decatur, IL

To: Jason Grischow(2-19-09)
"We really appreciated our experience at Bob Ridings in Decatur. Jason Grischow did not put any pressure on us and was very helpful! We will look here first for our next vehicle. Thank you!!"
-Aaron and Joslyn Keathly, Oreana, IL

To: Jason Gischow and Dave Hart(2-19-09)
"My experience with Bob Ridings internet salesman Jason Grischow, and Sales Consultant Dave Hart was good. I purchased a very nice used vehicle at a great price. The sales staff was courteous and I was impressed that the owner took the time to come out and introduce himself and shake our hands. The long stem roses for me and the camo hat for my husband were both a nice bonus. Nice touches like this make you wonder why you would ever purchase from another dealer."
-Brian and Tammy Crosier, Warrensburg, IL

To: Bob Ridings Lincoln, Decatur(2-16-09)
"The price I pay for the car is important, but the service I get after the sale is more important! That's why our family has purchased 11 vehicles in 15 years from Bob Ridings in Decatur."
-Gene and Sandy Garver, Decatur, IL

To: Jason Gischow (2-16-09)
"Dealing with Jason was great. He was honest and straight forward. He gave us a deal that we all found acceptable. It was well worth the 2 1/2 hour trip."
-Robert and Judith Mcdonald, Belleville, IL

To: Jason Grischow (2-16-09)
"I just wanted to thank you. You are a real professional. The flowers were a nice touch. Martha is still talking about them! Thanks again!"
-Paul and Marla Marley, Oconee, IL

To: Jason Grischow (2-13-09)
"It was a pleasure and as slick and easy a place as I've ever bought a car. Jason was the sweetest."
-Ed and Donna Doak

To: George Park (2-09-09)
"I had an excellent buying experience before and after the sale. The service department has been excellent. I would recommend George Park and Bob Ridings in Decatur to anyone!"
-Dan Pierce, Deactur IL


To: George Park (1-22-09)
"WE REALLY LIKE THIS CAR. WE HAVE GOTTEN SEVERAL CARS HERE AND LIKE THE SERVICE THAT WE HAVE RECEIVED."
-CHUCK AND JUDY FRANK, Springfield Illinois

To: Charlie Cloyd (Service Advisor) (1-21-09)
"While in Decatur visiting family we had trouble with the thermostat in our van. In need of getting it fixed immediately, to further our trip for Christmas; we were referred to Mr. Cloyd by a family friend. We were at the dealership by 7:15AM. Mr. Cloyd work us in, fixed the van, and we were on our way by 9:30AM. We are very grateful for his help. Had it not been for the kindness Charlie extended to us; we would have missed Christmas with our daughter and our new grandchild."
-Larry & Sylvia German, Alabama